Tenant Representation Agreement
What you're signing and why it matters.
Renting a home is a big decision, and having representation in your corner matters. Many tenants don't realize they can have their own agent working exclusively for them — someone who's legally obligated to protect YOUR interests, not the landlord's or the listing agent's. A tenant representation agreement ensures you have a committed partner in your search, not just someone you call when a unit catches your eye.
Form 372 — Tenant Designated Representation Agreement (Designated Representation)
Form 372This is the agreement that officially makes Tory your designated tenant's agent. It establishes the terms of your working relationship, outlines what Tory will do for you, and sets clear expectations on both sides.
Why signing this matters: Tenants often work with multiple realtors casually, which can lead to confusion, duplicated effort, and missed opportunities. When you sign this agreement, Tory is fully invested in your search — she's prioritizing your needs, coordinating viewings, negotiating on your behalf, and making sure you don't miss the right place. It's a commitment that goes both ways, and it's what separates a serious, supported search from hoping something shows up in your inbox.
Brokerage Schedule B
Schedule BThis document outlines the specific services Tory and the brokerage will provide to you as your tenant's agent. It details exactly what you get: rental property searches tailored to your needs, showings, lease review and negotiation, guidance on your rights as a tenant, and support throughout the entire rental process from search to move-in. No hidden surprises — just a clear breakdown of the value and commitment Tory brings to your rental search.
RECO Consumer Guide
RECOThe RECO Consumer Guide is a 13-page document published by the Real Estate Council of Ontario that every tenant should read before entering a rental transaction. Here's what it covers:
- Client vs. Self-Represented Party — The guide explains the critical difference between being a "client" (someone who has signed a representation agreement and has an agent working in their best interest) versus being a "self-represented party" (someone without an agent, who has no one legally obligated to protect their interests). If you're self-represented, the listing agent works for the landlord — not for you. Understanding this distinction is essential before you start looking at rental properties.
- Your Options — The guide outlines your choices: you can work with a tenant's agent (like Tory) who represents you exclusively, you can be self-represented, or in some cases you may have dual representation. Tory will walk you through which option is right for you.
- Types of Real Estate Representation — Explains designated representation, dual representation, multiple representation, and the rules around each. You'll understand exactly how representation works in Ontario and what protections you have.
- Working with a Realtor — What to expect from your agent, what questions to ask, and how to get the most out of the relationship.
- The Rental Process — An overview of the rental process in Ontario, from searching to lease signing to move-in day.
- Tenant Rights — An overview of your rights under the Ontario Residential Tenancies Act, including rent control protections, maintenance responsibilities, and eviction rules.
- Complaints and Discipline — How to file a complaint if something goes wrong, and how RECO protects consumers.
Tory provides this guide upfront because informed tenants make better decisions. Knowledge is your greatest advantage, and this guide ensures you know exactly where you stand.
Tory walks you through every form step by step. You'll know exactly what you're signing and why. Having a dedicated agent in your corner means you're not navigating the rental market alone — and in a competitive rental market, that makes all the difference.
Ready to start your rental search?
Whether you're just beginning to look or ready to apply, Tory is here to guide you through every step.